Here are the answers to some of our customers’ most frequently asked questions. If you can’t find the answer you’re looking for, please do not hesitate to contact us.
What is Dump It! 365?
We are a full-service junk removal & bin rental company located in beautiful Kelowna. We dump and recycle items that you no longer need, like renovation materials, construction debris, old sofas, mattresses, and more!
Are you licensed to do this work?
Owners, trucks and employees are fully licensed and insured.
Kelowna Junk Removal – Book Online of Call 250-807-7772
Why can’t you give me an exact price before you arrive?
Pricing is based on volume and nature of the material. We can’t give you an exact price until we are able to see your junk. We will book an appointment with you, and review the range of prices based on the amount of junk you tell us you have. Then the truck team will verify pricing upon arrival.
I really need this job done but it can only be after hours. Can you do that?
Yes, contact us and we’ll be happy to discuss your options. It is unsafe for our drivers to do jobs when it is dark. Special arrangements can be made if required.
Why can’t you take hazardous materials?
Drivers and trucks are not licensed to carry hazardous materials. Call your local recycling or waste management hotline for further assistance.
How many yards can you carry?
We offer a variety of bins ranging from 12 yards up to 35 yards, we offer some of the biggest bins in the industry.
What can you take away?
We are able to take away anything two people can lift, except hazardous materials.
Kelowna Junk Removal – Book Online of Call 250-807-7772
What we do not take:
Paint
Chemicals, solvents, oils
Asbestos
Oil drums (unless empty and top & bottom cut out)
Oil Tanks
When should I book an appointment?
Contact us as soon possible as time slots fill up quickly. Once you call or check out our site, we’ll let you know the availability in your area.
Why are appointments booked in two-hour timeslots?
Truck Teams will call you 15 to 30 minutes before your appointment time and give firm arrival times. This allows them to deal with unforeseen circumstances, such as traffic or jobs that were larger than expected.
What do you do with the junk?
It depends on what you have. We will separate and take some items to local charities and the rest to the dump. We do our best to recycle as much junk as we can.
Why do you charge?
We are charged at the dump just as you would be. PLUS, we also do all the loading and clean-up, taking the load so you don’t have to.
What we do take:
Wood – Fencing, firewood, old timber
Construction/Renovation Materials – Debris, tiling
Garden refuse – Branches, trees, hedges, bush clippings
Furniture – Couches/sofas, sofa beds, mattresses
Appliances – Fridges, freezers, washers & dryers
Garage, shed & attic junk – Boxes, books, old tools, tires
Soil & dirt
Roofing items – Tiles and corrugated iron
Renovation refuse – Walls, windows, floorboards, drywall, plasterboard & frames, etc.
Kelowna Junk Removal – Book Online of Call 250-807-7772
Can you do the job for me if I am not on site?
Customers should be on site when trucks arrive. We call 15 to 30 minutes before arrival to let you know we are on the way. If you are unable to be on site, the drivers review pricing on arrival and call you for confirmation. We accept all major credit cards over the phone.
Can you move my stuff from one location to another?
We are not licensed to carry items for the purpose of moving them. The truck is a “junk” truck and is also dirty inside. We can only take away any items you no longer need.
What equipment does your truck team come with?
Two strong and efficient people, shovels, rakes, sometimes a trolley or wheelbarrow.
Do you clean out rental units, storage units, backyards, garages, commercial spaces etc…?
Yes, if you have a mess that needs to be cleaned up, we will clean it and haul the junk away.
Dump It! 365 offer affordable Kelowna Bin Renatls & Kelowna Junk Removal 365! There is no job too big or too small. Call us today! 250-807-7772!
